Life in Flight Training

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28 October 2019 / Read Comments / By: Andrew / Customer Service, Service-Ability

Question: How do you get great customer service?

Answer: Be a great customer. 

Common sense perhaps, yet surprisingly some people make it more difficult than it needs to be. 

LIFT Insight: ‘You teach people the way you want to be treated’

As a customer if you are rude or off-hand with your service provider you teach them not to do any more for you than they absolutely have to. 

Alternatively, if you are friendly they will generally show you the same in return. 

And, if you choose to step up and show kindness, mutual respect and consideration they share those qualities with others. 

 

LIFT Talks - ‘Altitude Training for Business Leaders’